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SHIPPING & RETURNS

 When Will My Items Ship?

All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping Policy

Shipping is free with standard USPS delivery. Please note delivery delays can occasionally occur.

 

Shipment to P.O. Boxes or APO/FPO Addresses

 

www.nctennis.swagshop.live ships to addresses within the U.S.

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

 

www.nctennis.swagshop.live is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

What is Your Return Policy?

Thanks for purchasing our products at www.sctennis.swagshop.live operated by KDI Group LLC.​  Please note that items can only be returned or refunded if damaged.  It is the customers responsibility to correctly purchase their merchandise. We encourage our customers to use the size charts listed in the site and double check their cart for any errors.​

If you have any additional questions, feel free to contact us.

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CONTACT US

The KDI Group, LLC

4004 Spring Garden, Suite # M

Greensboro, NC 27407

(336) 292-3235

purchasing@mykdigroup.com

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